A map of what is actually on your screen, what each part does, and what the thing cannot do.
This is a reference, not a lesson. Read it once through and then keep it open beside the app. The goal is that nothing on your screen is a mystery — that when you see a word in the sidebar, you know what it means, whether you have it, and whether you need it.
Two honest framings before we start. First: most of what follows you will never use. That is fine. The core of this tool is a text box. Everything else is scaffolding around that text box, and you can add scaffolding when you hit a wall, not before. Second: the software changes faster than any handout can track. Where something here has drifted, the official pages linked at the bottom are the authority — not this page, and not Claude's own account of itself, which is often out of date about its own product.
Open the app and the left-hand column looks roughly like this. If yours is missing items, that is normal — the sidebar shows only what your plan and your device support.
What's on your screen
Chats
Projects
Artifacts
Code
Dispatch
Starred
…your pinned conversations
Recents
…your last few conversations
All chats ›
◯ your initials — Settings
The top five are places you can be. The bottom group is history. The circle at the very bottom is you.
Chats
The default. A conversation. This is where the overwhelming majority of your work will happen and there is no shame in never leaving it.
Each chat is its own container. Claude does not know what you said in a different chat unless you turn on memory or ask it to search your history (see §3). Start a new chat when you change subjects; keep one going when you're building something across days.
Projects
A folder with a memory and a standing instruction. You upload reference material once — a syllabus, a rubric, a style guide, three sample lessons — and write instructions that apply to every chat inside that project. Then each new chat starts warm instead of cold.
This is the single highest-leverage feature for teachers, and it is the one almost nobody sets up. If you are going to build one thing, build a project for the class you teach most.
What are projects? · Projects are available on every plan, including free; free accounts are capped at five. Custom project instructions are a paid-plan feature. See personalization features.
Artifacts
Two things share this name, which is the source of most confusion.
The panel. When Claude makes something substantial — a worksheet, a chart, a working web page — it opens in a window to the right of the chat instead of scrolling past in the message. You can edit it in place: highlight text, click Edit with Claude, say what you want changed.
The sidebar section. A gallery of artifacts you've kept. Note the trap: artifacts do not appear here automatically. You have to open one and click Publish. Everything else lives only inside its original chat.
Artifacts require Code execution and file creation to be switched on under Settings → Capabilities. If your artifacts aren't working, that toggle is the first thing to check.
Claude Code — a separate workspace for software development. Each session gets its own folder, its own history, its own copy of a codebase. It is a genuinely different product wearing the same coat.
For our purposes: you can ignore this tab. It is there because the same app serves programmers. Nothing you need for a GED packet lives behind it. (I use it; you do not have to.)
DispatchPro / Max · desktop
The newest and strangest item. Dispatch is a long-running agent: you describe an outcome once, it breaks the work into tasks, runs them in the background, and tells you when they're done. You don't watch it work. You come back to the result.
It runs on your own computer, which means your machine has to be awake and the desktop app open. Paired with the phone app, it turns your phone into a remote control — text your desk a task from the bus, find the work waiting when you sit down.
Two honest notes. It requires a Pro or Max plan and the desktop app on macOS or Windows. And on genuinely complex tasks it is unreliable — roughly coin-flip, by most accounts. It is very good at fetching, summarizing, and organizing; it is not yet good at judgment.
Dispatch and its parent, Cowork, give an AI agent permission to read, move, and delete real files on your real computer, and to act inside your connected accounts. That power is the point, and it is also the risk: a bad instruction, or a manipulated one picked up from a web page along the way, produces real consequences that can be hard to undo. Give it a dedicated folder. Do not give it the run of your machine.
Starred · Recents · All chats
History. Starred is manual — you pin what you want to find again. Recents shows the last handful. All chats › opens the full archive, which is searchable.
A discipline worth adopting early: rename your chats. The auto-generated titles are serviceable for a week and useless after a month.
Settings, your plan, and your account live here. See §3.
TwoInside a chat
The chat screen is mostly one text box. Around it:
The composer
Attach. Upload PDFs, images, spreadsheets, Word files. Claude reads them. This is how you get it to work on your material rather than a generic imitation of it. Upload files
Model selector. There is more than one Claude. Bigger models reason better and cost more of your usage allowance; smaller ones are faster. You can switch mid-conversation without losing the thread. Change the model, effort, and thinking settings
Extended thinking. A toggle that lets the model reason at length before answering. Real gains on math, multi-step planning, and anything where it needs to catch itself. Wasted on summarizing, translating, or rewriting — there it just adds delay.
Style. Saved voices. Make one for parent letters, one for lesson plans, one for your own prose. Switch with a click.
Web search / Research. Search pulls live pages and cites them. Research is the heavier version — it goes away and works through many sources before reporting back. When to use which
Incognito — the ghost icon, top right. A conversation that isn't saved, isn't searchable, and doesn't feed memory. Use incognito chats
The one habit that matters
Give it the real thing. The gap between "write me a GED reading passage about work" and "here is the passage I used last term, here is the rubric, here are two student responses — write me a third at the same level" is the entire difference between a toy and a colleague. Context is the whole game.
ThreeSettings
Click your initials, bottom left. The parts that matter:
Profile instructions
Account-wide standing orders. Applied to every conversation, everywhere. "I teach adult ESOL and GED. Assume adult learners. Never use em dashes. Ask me one clarifying question before long tasks." Write this once and every chat improves.
Capabilities
Code execution and file creation — required for artifacts and for making real .docx/.xlsx/.pptx files. Turn it on.
Search and reference chats — lets Claude look back through your old conversations when relevant.
Memory — Claude builds a running summary of what it knows about your work and carries it between chats. You can read that summary, edit it, and tell Claude to forget things. It can be scoped per-project so your ESOL context doesn't bleed into your grievance paperwork.
Memory drifts. After a couple of months it is carrying one-off corrections you made about one file, stale role descriptions, and project facts leaking into unrelated chats. Read the summary occasionally and prune it. An assistant optimizing for a version of you from March is worse than one starting fresh.
Privacy
On consumer plans (Free, Pro, Max), conversations may be used to improve the models unless you turn that off. The toggle is in Settings → Privacy. Know where it is and make your own decision; do not let it be made by default.
Connectors — links Claude to Google Drive, Gmail, Calendar, and others, so it can read your actual files. The directory
Skills — reusable instruction files that Claude picks up automatically when the task calls for them. This is how a house style gets enforced without you restating it. What are skills?
This section is not a disclaimer. It is the part of the handout with the highest practical value, and I would rather you read it than §5.
It invents things, fluently
Claude will produce a citation that does not exist, a statistic that was never measured, a court case that never happened — in the same confident register it uses for things that are true. There is no tell. The prose does not get worse when it starts making things up. Anything you would be embarrassed to be wrong about, verify.
It will produce a link that goes nowhere. It will say it emailed something, or saved a file, when no such thing occurred. Click the link. Check the folder.
Training data stops at a fixed point. Ask about anything after it and you get either a search result or a confident guess — and the model is not always careful about telling you which. For anything current, make it search.
Push back on a correct answer and it will often fold. This is the failure mode that should worry teachers most, because it is invisible: you will feel like you won the argument. If you want a real second opinion, ask it to argue the other side before you say what you think.
It is not neutral about your standards
Left alone it drifts toward a generic register — competent, sanded-down, slightly American, slightly corporate. Every distinctive thing in your teaching that survives contact with this tool survives because you insisted on it. That insisting is the work. It does not go away.
SevenPrivacy, and our students
A few things worth settling before you paste anything in.
Student work and student data. Our learners are adults, many of them immigrants, some with immigration status they would not want written down anywhere. A student essay pasted into a chat is a student essay on someone else's server. Strip names. Strip identifying detail. Ask whether the pedagogical gain is worth it, case by case — and understand that the answer is sometimes plainly yes and sometimes plainly no.
Union and grievance material. Same logic, higher stakes. Incognito exists for a reason.
Know your plan's terms. Consumer and organizational plans handle data differently. If UFT-CWE supplies your account, the org's retention and export policies apply — an administrator can export conversations, including incognito ones.
Anthropic's own courses are free, require no account with them beyond an email, and are better than most of what's on YouTube. They're video-based and self-paced.
Claude 101About an hour. No technical background. The whole interface, explained by the people who built it. Start here.
AI Fluency: Framework & FoundationsTwo to three hours, built with Prof. Joseph Feller (University College Cork) and Prof. Rick Dakan (Ringling College). Teaches judgment, not buttons: what to delegate, where the capability boundaries are, when human judgment can't be replaced. If you only do one, do this one.
AI Fluency for EducatorsThe framework applied to teaching practice and institutional strategy. Assumes you've done the course above.
Teaching AI FluencyFor those of us who have to turn around and teach this to somebody else. Which, as of this workshop, is all of us.
All Anthropic coursesThe full catalogue. Certificates on completion. Note: paid "Claude certifications" sold elsewhere are not endorsed by Anthropic.
Everything in this handout is scaffolding around a conversation. The teachers who get the most out of this tool are not the ones who learned the most features — they are the ones who kept insisting on their own standards until the machine met them. Nothing here substitutes for knowing what a good lesson looks like. It just gets you to the fourth draft faster.
Prints clean black on white — no background fills, easy on the ink and the photocopier.